Privacy Policy

Lunchinabox ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, mobile application, and services.

By using Lunchinabox services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you register or place an order, we may collect:

• Full name
• Email address
• Phone number
• Delivery address
• Billing information
• Account login details

Order & Usage Data

We may collect:

• Subscription and order details
• Delivery preferences
• Meal selections
• Communication history
• App usage data

Device & Technical Data

• IP address
• Browser type
• Device information
• Cookies and analytics data

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Process orders and subscriptions
• Deliver meals and services
• Send order updates and notifications
• Provide customer support
• Improve our services and user experience
• Prevent fraud and ensure security

We do NOT sell your personal data.

3. Payment Information

Payments are processed through secure third-party providers (such as Paymob or other payment gateways).

We do NOT store your full card details on our servers.

4. Sharing of Information

We may share limited information with:

• Delivery partners
• Payment providers
• Technical service providers
• Legal authorities (if required by law)

Only necessary data is shared to provide the service.

5. Data Security

We implement appropriate security measures to protect your data:

• Secure servers
• Encrypted connections
• Access control
• Secure authentication

However, no system is 100% secure, and users should also protect their account credentials.

6. Cookies & Tracking

We may use cookies and analytics tools to:

• Improve performance
• Remember preferences
• Analyze usage

You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access your data
• Update your information
• Request account deletion
• Opt out of marketing communications

To request deletion or changes, contact us.

8. Data Retention

We keep your data only as long as necessary for:

• Active subscriptions
• Legal and accounting purposes
• Customer support history

9. Third-Party Links

Our website/app may contain links to third-party services.

We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this policy periodically.

Updates will be posted on this page with a revised date.

11. Contact Us

If you have questions about this Privacy Policy, contact us: